Ameta USA Privacy Policy

Effective Date: March 18, 2026

Ameta USA Co., Ltd. (“Ameta,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our websites and use our related services, applications, platforms, or communications (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and protect your information, as well as the choices you have regarding your personal data.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Information You Provide Directly

Name
Company name
Email address
Phone number
Billing address
Shipping address
Payment and transaction information
Account registration details
Partner application information
Communications sent through forms, email, phone, chat, or support requests

b. Information Collected Automatically

When you use our Services, we may automatically collect:

IP address
Browser type
Device type
Operating system
Referring URLs
Pages viewed
Time spent on pages
Clickstream and interaction data
Cookies and similar tracking technologies

c. Business and Verification Information

For dealers, installers, integrators, resellers, and other business customers, we may also collect:

Business license information
Resale certificate or tax exemption details
Tax ID or business registration details
Company qualification information submitted through account applications or partner program forms

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Provide customer service, technical support, and warranty support
Respond to inquiries and requests
Create and manage customer accounts
Review and approve dealer, reseller, or partner applications
Send transactional messages such as order confirmations, shipping notifications, and account-related communications
Improve our website, products, services, and user experience
Prevent fraud, unauthorized transactions, and abuse of our Services
Maintain internal business records
Comply with legal, tax, accounting, and regulatory obligations
Send promotional emails, SMS messages, newsletters, and marketing communications where permitted by law and based on your preferences or consent

3. Email Marketing and Promotional Communications

If you subscribe to our mailing list, download content, fill out a form, register for an event, create an account, or otherwise opt in to receive marketing communications, we may send you promotional emails about products, offers, events, educational content, company news, and related updates.

You may opt out of marketing emails at any time by:

Clicking the unsubscribe link in the email, or
Contacting us directly using the information in the “Contact Us” section below

Even if you opt out of promotional emails, we may still send you non-marketing communications related to your orders, account, support requests, warranty matters, or other business transactions.

4. SMS Messaging and Consent

If you provide your mobile phone number and opt in to receive SMS or text messages from us, you agree to receive recurring automated or manual marketing and transactional text messages from Ameta, which may include promotions, reminders, updates, support communications, and order-related notifications.

By opting in, you acknowledge that:

Consent is not a condition of purchase
Message frequency may vary
Message and data rates may apply depending on your carrier and plan

You may opt out of SMS communications at any time by replying STOP to any text message. For help, reply HELP or contact us directly.

We do not share SMS opt-in data or consent with third parties for their own marketing purposes.

5. How We Share Information

We do not sell or rent your personal information to third parties for their own marketing purposes.

We may share your information with the following categories of parties:

a. Service Providers

We may share information with trusted third-party vendors who help us operate our business and Services, such as:

Payment processors
Shipping and logistics providers
Email and SMS marketing platforms
CRM and customer support platforms
Website hosting and cloud service providers
Analytics and performance monitoring providers

These providers are authorized to use the information only as necessary to provide services on our behalf.

b. Affiliates and Business Operations

We may share information with our affiliated entities, internal teams, and operational partners where reasonably necessary to manage accounts, fulfill orders, support customers, or administer our business programs.

c. Legal Compliance and Protection

We may disclose information when necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process
Enforce our terms, policies, and agreements
Protect our rights, property, systems, customers, or business
Investigate fraud, security issues, or potential violations

d. Business Transfers

In the event of a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information may be transferred as part of that transaction, subject to applicable confidentiality and legal requirements.

6. Partner Program and Application Data

If you apply to become a dealer, reseller, installer, integrator, or channel partner, we may collect and use the information you submit to:

Review your application
Verify business identity and eligibility
Determine account type, pricing access, and customer group eligibility
Communicate with you regarding onboarding, approvals, and account status
Support our sales, operations, and compliance processes

Submission of a partner application does not guarantee approval. We may retain application and supporting information for recordkeeping, compliance, fraud prevention, and business evaluation purposes.

7. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

Operate and improve website functionality
Remember user preferences
Understand website traffic and visitor behavior
Measure marketing performance
Personalize content and advertising where applicable

You can adjust your browser settings to refuse or disable cookies. Please note that some parts of our website may not function properly if cookies are disabled.

8. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to legal or operational exceptions
Opt out of marketing communications
Request information about how your data is collected, used, and disclosed

To exercise these rights, please contact us using the contact details below. We may need to verify your identity before fulfilling certain requests.

9. California Privacy Notice / Do Not Sell or Share

If you are a California resident, you may have additional rights under applicable California privacy laws.

Ameta does not sell your personal information for money. We also do not share your personal information with third parties for their own direct marketing purposes.

However, because certain website analytics, advertising, or marketing tools may involve the use of cookies or tracking technologies, California law may interpret some data-sharing activities as “sharing” for cross-context behavioral advertising. If applicable, California residents may request to opt out of such sharing.

California residents may also request:

Access to the categories and specific pieces of personal information collected
Deletion of personal information, subject to exceptions
Correction of inaccurate personal information
Information about categories of data disclosed for business purposes

To make a privacy request, please contact us using the information below.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include:

Access controls and limited personnel access
Secure hosting environments
Monitoring and system protections
Encryption or secure transmission methods where appropriate

Despite these safeguards, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Complete transactions and provide services
Maintain business and financial records
Enforce agreements
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes and protect our business interests

When information is no longer needed, we will delete, anonymize, or securely dispose of it where appropriate.

12. Third-Party Websites and Services

Our Services may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing any information.

13. Children’s Privacy

Our Services are intended for business users and general audiences and are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information unintentionally, we will take appropriate steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal obligations, or Services. When we do, we will post the updated version on this page and revise the Effective Date above.

Your continued use of the Services after any updates constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Ameta USA Co Ltd
125 N Sunset Avenue, City of Industry, California 91744, United States.
Phone: 626-563-6001
Email: info@ametagroup.com